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Revision and Refund Policy

As we are well aware of our customer’s privacy and security of the personal details, therefore it becomes our ethical duty to make you informed about our revision and refund policy. Kindly go through the revision and refund policy carefully as they counterpart the terms of use that are legally binding between you and alphaassignmenthelp.com

  1. No work will be started before receiving part of the payment. Once the full payment is received that has been agreed between us, then only we will deliver the final work. Moreover, we will not be responsible for any extra charges that your bank may levy on the transaction.
  2. In case if the account has been charged twice and you have received two receipts of the payment processing system, please feel free to contact us on the given number or email address. You can forward both the receipts through Live Chat, email, or on the order page of the website, and the amount will be refunded within 7-10 business working days.
  3. In case you decide to cancel the order before an expert writer is assigned to work on it, a cancellation charge of 50% will be levied on the total agreed amount. However, if an expert writer has commenced the work, then it would be your choice to either continue with the order or if you wish to stop, the expert will deduct an amount that is equivalent to with assignment completed by the writer in addition to 25% of the total amount agreed. The reason is that the basic compensation has to be remunerated for the work already done by that writer. Those orders, having a deadline of 36 hours or orders having 36 hours left to submit, will not be allowed to cancel or amount to be refunded under any circumstances.
  4. We at Alpha Assignment Help strive to deliver the best services by assigning the best writers to work on your paper. However, it may be possible on some rare occasions, the experts may not be available due to one reason or the other. If such rare occasion occurs, we promise to deliver you the next assignment of the like value free of cost. However, we will not be responsible for any breach of our commitments resulting from the causes that are beyond our control, like system down-time or third party email misdirection.
  5. Our 100% satisfaction guarantee policy ensures that we will permit revisions only on the basis of already provided initial guidelines and instruction until we meet them. Nevertheless, the revision should be done within the timeframe of 14days in accordance with the payment plan. Henceforth, we will not entertain any kind of revision or rework post 14 days’ time frame. Moreover, the time frame will be calculated from the date of the first submission of the final file, and hence there will be no refund at any circumstances.
  6. Kindly ensure to provide all the paper details and the additional requirements while placing the order. Very rarely, the order could be delivered post the deadline due to the delayed or no response of the client or unavailability of proper or complete information. However, we always strive to make the best possible efforts to deliver the paper on time and within the deadlines. Moreover, no changes shall be entertained in case of no response to the query within 24 hours, and the expert has completed the work after waiting. In addition to this, in case of a request to stop, the work shall be worked out as per Clause No.3.
  7. There is no cash refund policy, except the exception that is mentioned in Clause No. 2, and your claim is found genuine, then the only amount will be credited to the account.
  8. Works that we provide to you are in accordance with the personal pre- specifications and are hence customized accordingly by our experts. Also, we assure you that you will never fail in the assignment prepared by our experts, and in case if it happens a 50% of the amount is refunded in the wallet. The reason to refund only 50% of the total amount is that the experts take payment from us in advance and therefore it is not possible to get back the already paid amount from the experts. The refund in such a case is not applicable, where the grades obtained are above 49.99% or Fail grade is not mentioned even if the marks are less than 50 %.
  9. Refer to any point of dissatisfaction by dropping a mail. We will try to use all reasonable actions to respond to any point of dissatisfaction by you within a very short time.

Please note: If the claim does not fall in accordance with the aforesaid points, then it will not be considered as valid, and hence there will be no refund.

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